Services and Support

DDSCAD Autodesk Gold Partner
Digital Drafting Systems Support and Services

Your guide to being successful
with DDSCAD Services and Support.

 

We’re driven by our customers and committed to your success. At Digital Drafting Systems we’re all about making you and your team faster, smarter and better.

 

Software Support

 

Techical Support

 

  Free 30 days technical support with
     the purchased of any Autodesk Product

  Telephone Technical

  Support and Troubleshooting

  Customer on-site Technical Support

 

Customization

 

  Customer Needs Analysis

  Customize menus and repetitive routines

  Customize drawing set ups & templates

  Create content libraries

  Improve project workflow

  CAD Standards and Management

  Rendering and Animation

 

Deployment

 

  Optimal installation of Autodesk Software
     on a Network environment.

 

Implementation

 

  BIM Implementations

  Install, configure, train and deploy your    
     Autodesk application with a pilot project.

 

Software Support Rates

Call us for Special Autodesk Maintenance Customer Rates and for Regular Service Hourly Rates. Also ask us how you can save buying our Blocks of Time.

4 Hours Block of time

8 Hours Block of time

 

*Blocks of Time have an expiration date.  Contact us at

305.445.6480 if you have any questions.

Hardware Support

 

Networks & Troubleshooting

 

  Network planning setup and
     implementation.

  Network and internet troubleshooting

 

HP Plotters Services

 

  Authorized HP Plotter technician
     original part replacement and sales

  New HP Plotters setup, instalation
     and training

  Customer site HP Plotter troubleshooting
    and repair calls

 

Hardware Support Rate

Regular Service Hourly Rate - CALL

 

HP Plotter Authorized Technician Service-

CALL FOR ESTIMATE

Service Performed after 6:00pm will be billed at an overtime rate of 1.5 times the normal hourly rate. Weekend rate will be billed at double time.

 

 

 

 

 

 

Download

 

  Update Drivers & Service Packs

  Product Support & Drivers

Useful Links:

 

http://knowledge.autodesk.com/support

 

http://www.autodesk.com/blogs

 

www.upandready.typepad.com

 

 

Autodesk/AutoCAD Technical Questions

For Updated Drivers & Service Packs

 

Hewlett Packard Plotters Technical Questions

For Product Support & Drivers >

 

Service Performed after 6:00pm will be billed at an overtime rate of 1.5 times the normal hourly rate. Weekend rate will be billed at double time.

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Digital Drafting Systems Autodesk Gold Partner in Miami

Digital Drafting Systems, Inc.